TESTIMONIALS

Real Clients. Real Stories.

Jeffrey Chamberlain

"My wife and I first connected with Sarah on the strong recommendation of a family friend. We were in the midst of an extremely difficult process of trying to sell our condo, one that had ended up taking several months longer than we initially planned. Having Sarah take over as our agent was the best decision we could have possibly made. Immediately she showcased her knowledge by identifying problems that could be keeping the unit from selling and making suggestions for how to improve them. She was willing to go the extra mile for us, and showed she really cared about helping us find a buyer by creating an action plan for things she could do to help advertise the unit. I felt more confident than ever having her as our agent, and my confidence was proven correct when she found a buyer faster than we ever expected.

Sarah maintained her excellence through our closing date. We were very nervous, having had buyers back out before, but she handled it with grace and ensured we were aware and informed every step of the way. She was attentive and responsive, answering any questions we had quickly and always being available to talk if we needed her. Whenever a decision needed to be made, she made sure to walk us through the pros and cons of each option, as well as offering her expert advice. As a result, the whole procedure felt incredibly smooth. Sarah helped take an aspect of our life that was causing us great stress and anxiety, and in a matter of days turn it into something we could be confident about. My wife and I are extremely grateful to her for that.

I would recommend Sarah in a heartbeat to anyone seeking an agent. Her skill and focus on not just the property itself, but the people behind it, are exceptional. Sarah stands out as a shining example of how positive professional relationships can be created and maintained."

April Rose

"Sarah is more than a REALTOR® - she is a life transition doula! That's a term I just made up but it feels right because she has helped me and my family through several big life changes that involved buying and selling houses (and even finding homes to lease). Often when you are buying or selling a home it's because you just made a big life change: marriage, kids, new city, divorce... and having someone like Sarah in your corner makes all the difference in the world! She is extremely responsive, advocates for her clients, explains the process every step of the way, and makes sure you understand and feel good about your choices. She fights for your best interest with honesty, gentleness, and care! Beyond being extremely skilled and knowledgeable, she has a healing, compassionate energy. I can't say enough positive things about Sarah. You will be so happy to have her as your real estate advocate (and life transition doula)!"

Linda Molfetta

"I first met Sarah in July of 2017 when I traveled to Austin to find a home to purchase in just two short days. My home in Connecticut sold extremely fast, and my timeline to find a new home in Austin where I was moving to was suddenly accelerated (and limited). Sarah’s business partner (who I had made an appointment with) was unable to meet with me as she was unexpectedly called out of town, so Sarah agreed to meet with me with very little notice. We met during the 4th of July week, and I immediately knew I was in amazing (THE BEST) hands. Sarah listened very carefully to what was important to me in my new home and spent two full days showing me properties that met my needs. I put an offer on a beautiful home before I boarded a plane back to Connecticut. Every aspect of my interactions and communications with Sarah resulting in the purchase of this home was completely flawless. And I loved every minute I lived there.

Fast forward to March 4, 2020, when I contacted Sarah to put my home on the market. There was not a single doubt in my mind that I would partner with Sarah on the sale of my home. So yes, March 4, the week before the world melted due to COVID-19. Despite the absolute chaos the pandemic created, my home sold in less than a week – thanks to Sarah! Sarah’s consummate professionalism was present every day, in every text, call, and every single interaction. She hired the best photographer to take amazing photos of my home, which showcased it very well in the listing. Unfortunately, numerous COVID-19 related issues took place (including the buyer losing his job and having to backout, to him getting his job back and resubmitting the offer, to me confused and nervous about whether this was the right time to move or to put everything on a temporary hold, etc.), making this deal a very fluent and difficult one. Sarah NEVER wavered and creatively came up with multiple options (including buyer purchasing my home and leasing it back to me). She was calm and collected throughout, even though I know I sure was not! She kept the ball rolling and the relationships open and, when I decided I was ready, Sarah essentially put the train back on the track and everything swiftly and easily fell into place. The buyer already had an inspection and was pre-qualified for a mortgage, so when Sarah reached out to their agent to say I was ready to move forward, I had a contract in my inbox in just a few short hours. The deal closed quickly and without a glitch, and Sarah was by my side every step of the way.

I’ve bought and sold (and leased and was a landlord) 16 times in my life, and I have never (EVER!) worked with an agent who was as professional, proactive, friendly, reassuring, calm, and knowledgeable as Sarah Biggerstaff.

I highly recommend Sarah Biggerstaff to be your agent – whether you’re buying or selling. She was my agent on both sides, and I honestly could not have been happier with both experiences."

Caitlin Alexander

"Working with Sarah felt like working with an old friend-- she immediately understood what we were looking for, and I always felt like she had our best interests at heart. I was especially grateful at the beginning of our home buying process, when a miscommunication with our bank made us believe we weren't going to be able to qualify for a large enough loan to look in our desired area. We had already resigned ourselves to being renters for a while longer, when Sarah went out of her way to communicate with our lender, investigate the misunderstanding, and get us back on track just as our dream home dropped into our price range. We would have completely missed the opportunity if she hadn't realized what was going on! As first-time homebuyers, Sarah did an incredible job of educating us on the process, while making it as simple and pain-free as possible. I would (and have already) recommended her to anyone looking to buy, especially in the Cherrywood area. I can't begin to thank you enough, Sarah, for all of your hard work and dedication to your clients! You always go above and beyond, and it doesn't go unnoticed."

Teddie Cline

"Working with Sarah Biggerstaff was a pleasure. She made the stressful process of selling my Austin, TX home very easy. I contacted her because a house around the corner had her name on the sold placard. From the moment I met her I liked her and could feel her genuine enthusiasm and interest. Throughout the process I felt that she honestly cared and she went above and beyond the call of duty on several occasions. When a potential buyer wanted to view my home and I had a commitment that meant I would not be able to take my two dogs, Sarah volunteered to look after them herself. Furthermore, my sale was complicated by the fact that I had to probate my husband’s will before the sale could occur. When an issue arose in connection with this I was able to call Sarah even though she was at the airport on her way to Paris, France for her Christmas vacation and she contacted the necessary parties before her plane departed. Needless to say, I have the highest regard for Sarah and respect her abilities as a REALTOR®. I have no hesitation in recommending her to anyone who needs to sell their home. She is a professional, but even more than that, she is a genuinely warm and caring person who is easy to get along with and does whatever it takes to make you feel at ease during the stressful home selling process."

Mehrdad Vatani

"The BEST!! And truly this is the only word I can begin my comments and experience on my working relation with Ms. Sarah Biggerstaff.

She is an intelligent, experienced, courteous, kind and informed individual! I have worked with Sarah for about 4 years now and as an engineer for over 30 years, I truly envy her attention to details, her logical reasoning and her intellectual thought process. She has the most current and updated information and data in Austin real estate market.

I am currently working with Sarah on investing in more real estate properties. She is assisting me with building two investment homes which am currently building in southwest Austin. She has provided me with ample sales and rental comps and great advice to be used in my investment decisions and the capital investment I should consider in building these homes. I am very pleased with her assistance and her input in my decision making process.

She certainly has shown me her sincere care and attention to my questions and investment needs. She is a confident individual in her knowledge, education and experience in providing valuable information and advices. Such confidence from my expert broker and REALTOR® is imperative and vital in my real estate investments decision makings!

I find Sarah an intelligent, experienced, an honest, and quite personable individual to work with confidently and comfortably. "

Tannia Benefield

"Adventurous, knowledgeable, thorough and truly cares. During Spring Break, my elderly mom, two kids and I started our home search. We had to be out of our rental by May 1st by no choice of our own. Under a serious time crunch, Sarah helped us stay within budget and find a home that met all of our needs within a week! We closed on the house two weeks before our deadline. Sarah helped me even with my budget constraints and less than stellar credit. With her contacts and adventurous spirit we were able to buy a house I never thought I would be able to purchase. There were times where I thought all was lost but Sarah was upbeat and positive in a productive and not annoying way. She was tireless, efficient, flexible and if she didn't have an answer she found out! I can't say enough. Sarah changed our life for the better. I left feeling like she truly cared about me and my family. She helped us with resources even after we closed. I highly recommend Sarah to anyone buying a residence anywhere in the Austin area. She absolutely cares about finding you a home!"

Edna Shamouni

"Working with Sarah has been an exceptional experience every time. She's been more than just a REALTOR®; she's been my ally in finding homes that perfectly fit my needs. Her expertise in the field is undeniable, and her commitment to ensuring the best for her clients is commendable. What sets her apart is her unwavering integrity, guiding every step of the process with honesty and transparency. Anyone would be fortunate to have her expertise and dedication by their side in their real estate journey."

Danielle Brestel and Henry Pfister

"Sarah Biggerstaff helped us purchase a rental property in Austin, TX. She is a delightful real estate agent and willing to go the extra mile! Refreshingly, Sarah was 100% invested in our best interests. After putting an offer on one property, the home inspection revealed significant deficiencies. Sarah was diligent and reliable through all the extra negotiations that entailed. We finally made the difficult decision to retract our offer. Sarah was patient with us when we resumed the search for another property. With the second property we chose, the transaction went seamlessly. Sarah was always available to answer our questions. She is a lovely person and a positive voice in what can be a stressful experience. After closing, she was very helpful when it came to showing and renting the property. We would highly recommend Sarah as a real estate professional."

Charlie Camp

"Sarah is a fabulous REALTOR® - I have worked with her to purchase 3 properties, and plan to continue working with her as long as we both live in the area.Sarah is experienced and knowledgeable - Whenever I come to her with a question at any point in the home buying process, she always has good advice to offer and she has always guided me in the right direction.

She is honest - She has discouraged me from certain properties where she feels there's something risky about either the house or the contract. At all times I have complete trust that she is working in my best interest rather than trying to complete a sale. Sarah is friendly and easy to talk to.

She is also an ongoing mentor for me - When I first became a landlord, I had lots of questions for her. Even though I was not always an active client at the time, she would always be quick to provide me with the information I need to solve my problem - Contact info for subcontractors, advice for dealing with tenants, information about refinancing, etc."

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