TESTIMONIALS

Real Clients. Real Stories.

Jeffrey Chamberlain

"My wife and I first connected with Sarah on the strong recommendation of a family friend. We were in the midst of an extremely difficult process of trying to sell our condo, one that had ended up taking several months longer than we initially planned. Having Sarah take over as our agent was the best decision we could have possibly made. Immediately she showcased her knowledge by identifying problems that could be keeping the unit from selling and making suggestions for how to improve them. She was willing to go the extra mile for us, and showed she really cared about helping us find a buyer by creating an action plan for things she could do to help advertise the unit. I felt more confident than ever having her as our agent, and my confidence was proven correct when she found a buyer faster than we ever expected.

Sarah maintained her excellence through our closing date. We were very nervous, having had buyers back out before, but she handled it with grace and ensured we were aware and informed every step of the way. She was attentive and responsive, answering any questions we had quickly and always being available to talk if we needed her. Whenever a decision needed to be made, she made sure to walk us through the pros and cons of each option, as well as offering her expert advice. As a result, the whole procedure felt incredibly smooth. Sarah helped take an aspect of our life that was causing us great stress and anxiety, and in a matter of days turn it into something we could be confident about. My wife and I are extremely grateful to her for that.

I would recommend Sarah in a heartbeat to anyone seeking an agent. Her skill and focus on not just the property itself, but the people behind it, are exceptional. Sarah stands out as a shining example of how positive professional relationships can be created and maintained."

April Rose

"Sarah is more than a REALTOR^® - she is a life transition doula! That's a term I just made up but it feels right because she has helped me and my family through several big life changes that involved buying and selling houses (and even finding homes to lease). Often when you are buying or selling a home it's because you just made a big life change: marriage, kids, new city, divorce... and having someone like Sarah in your corner makes all the difference in the world! She is extremely responsive, advocates for her clients, explains the process every step of the way, and makes sure you understand and feel good about your choices. She fights for your best interest with honesty, gentleness, and care! Beyond being extremely skilled and knowledgeable, she has a healing, compassionate energy. I can't say enough positive things about Sarah. You will be so happy to have her as your real estate advocate (and life transition doula)!"

Linda Molfetta

"I first met Sarah in July of 2017 when I traveled to Austin to find a home to purchase in just two short days. My home in Connecticut sold extremely fast, and my timeline to find a new home in Austin where I was moving to was suddenly accelerated (and limited). Sarah’s business partner (who I had made an appointment with) was unable to meet with me as she was unexpectedly called out of town, so Sarah agreed to meet with me with very little notice. We met during the 4th of July week, and I immediately knew I was in amazing (THE BEST) hands. Sarah listened very carefully to what was important to me in my new home and spent two full days showing me properties that met my needs. I put an offer on a beautiful home before I boarded a plane back to Connecticut. Every aspect of my interactions and communications with Sarah resulting in the purchase of this home was completely flawless. And I loved every minute I lived there.

Fast forward to March 4, 2020, when I contacted Sarah to put my home on the market. There was not a single doubt in my mind that I would partner with Sarah on the sale of my home. So yes, March 4, the week before the world melted due to COVID-19. Despite the absolute chaos the pandemic created, my home sold in less than a week – thanks to Sarah! Sarah’s consummate professionalism was present every day, in every text, call, and every single interaction. She hired the best photographer to take amazing photos of my home, which showcased it very well in the listing. Unfortunately, numerous COVID-19 related issues took place (including the buyer losing his job and having to backout, to him getting his job back and resubmitting the offer, to me confused and nervous about whether this was the right time to move or to put everything on a temporary hold, etc.), making this deal a very fluent and difficult one. Sarah NEVER wavered and creatively came up with multiple options (including buyer purchasing my home and leasing it back to me). She was calm and collected throughout, even though I know I sure was not! She kept the ball rolling and the relationships open and, when I decided I was ready, Sarah essentially put the train back on the track and everything swiftly and easily fell into place. The buyer already had an inspection and was pre-qualified for a mortgage, so when Sarah reached out to their agent to say I was ready to move forward, I had a contract in my inbox in just a few short hours. The deal closed quickly and without a glitch, and Sarah was by my side every step of the way.

I’ve bought and sold (and leased and was a landlord) 16 times in my life, and I have never (EVER!) worked with an agent who was as professional, proactive, friendly, reassuring, calm, and knowledgeable as Sarah Biggerstaff.

I highly recommend Sarah Biggerstaff to be your agent – whether you’re buying or selling. She was my agent on both sides, and I honestly could not have been happier with both experiences."

Caitlin Alexander

"Working with Sarah felt like working with an old friend-- she immediately understood what we were looking for, and I always felt like she had our best interests at heart. I was especially grateful at the beginning of our home buying process, when a miscommunication with our bank made us believe we weren't going to be able to qualify for a large enough loan to look in our desired area. We had already resigned ourselves to being renters for a while longer, when Sarah went out of her way to communicate with our lender, investigate the misunderstanding, and get us back on track just as our dream home dropped into our price range. We would have completely missed the opportunity if she hadn't realized what was going on! As first-time homebuyers, Sarah did an incredible job of educating us on the process, while making it as simple and pain-free as possible. I would (and have already) recommended her to anyone looking to buy, especially in the Cherrywood area. I can't begin to thank you enough, Sarah, for all of your hard work and dedication to your clients! You always go above and beyond, and it doesn't go unnoticed."

Teddie Cline

"Working with Sarah Biggerstaff was a pleasure. She made the stressful process of selling my Austin, TX home very easy. I contacted her because a house around the corner had her name on the sold placard. From the moment I met her I liked her and could feel her genuine enthusiasm and interest. Throughout the process I felt that she honestly cared and she went above and beyond the call of duty on several occasions. When a potential buyer wanted to view my home and I had a commitment that meant I would not be able to take my two dogs, Sarah volunteered to look after them herself. Furthermore, my sale was complicated by the fact that I had to probate my husband’s will before the sale could occur. When an issue arose in connection with this I was able to call Sarah even though she was at the airport on her way to Paris, France for her Christmas vacation and she contacted the necessary parties before her plane departed. Needless to say, I have the highest regard for Sarah and respect her abilities as a REALTOR^®. I have no hesitation in recommending her to anyone who needs to sell their home. She is a professional, but even more than that, she is a genuinely warm and caring person who is easy to get along with and does whatever it takes to make you feel at ease during the stressful home selling process."

Mehrdad Vatani

"The BEST!! And truly this is the only word I can begin my comments and experience on my working relation with Ms. Sarah Biggerstaff.

She is an intelligent, experienced, courteous, kind and informed individual! I have worked with Sarah for about 4 years now and as an engineer for over 30 years, I truly envy her attention to details, her logical reasoning and her intellectual thought process. She has the most current and updated information and data in Austin real estate market.

I am currently working with Sarah on investing in more real estate properties. She is assisting me with building two investment homes which am currently building in southwest Austin. She has provided me with ample sales and rental comps and great advice to be used in my investment decisions and the capital investment I should consider in building these homes. I am very pleased with her assistance and her input in my decision making process.

She certainly has shown me her sincere care and attention to my questions and investment needs. She is a confident individual in her knowledge, education and experience in providing valuable information and advices. Such confidence from my expert broker and REALTOR^® is imperative and vital in my real estate investments decision makings!

I find Sarah an intelligent, experienced, an honest, and quite personable individual to work with confidently and comfortably. "

Tannia Benefield

"Adventurous, knowledgeable, thorough and truly cares. During Spring Break, my elderly mom, two kids and I started our home search. We had to be out of our rental by May 1st by no choice of our own. Under a serious time crunch, Sarah helped us stay within budget and find a home that met all of our needs within a week! We closed on the house two weeks before our deadline. Sarah helped me even with my budget constraints and less than stellar credit. With her contacts and adventurous spirit we were able to buy a house I never thought I would be able to purchase. There were times where I thought all was lost but Sarah was upbeat and positive in a productive and not annoying way. She was tireless, efficient, flexible and if she didn't have an answer she found out! I can't say enough. Sarah changed our life for the better. I left feeling like she truly cared about me and my family. She helped us with resources even after we closed. I highly recommend Sarah to anyone buying a residence anywhere in the Austin area. She absolutely cares about finding you a home!"

Edna Shamouni

"Working with Sarah has been an exceptional experience every time. She's been more than just a REALTOR^®; she's been my ally in finding homes that perfectly fit my needs. Her expertise in the field is undeniable, and her commitment to ensuring the best for her clients is commendable. What sets her apart is her unwavering integrity, guiding every step of the process with honesty and transparency. Anyone would be fortunate to have her expertise and dedication by their side in their real estate journey."

Danielle Brestel and Henry Pfister

"Sarah Biggerstaff helped us purchase a rental property in Austin, TX. She is a delightful real estate agent and willing to go the extra mile! Refreshingly, Sarah was 100% invested in our best interests. After putting an offer on one property, the home inspection revealed significant deficiencies. Sarah was diligent and reliable through all the extra negotiations that entailed. We finally made the difficult decision to retract our offer. Sarah was patient with us when we resumed the search for another property. With the second property we chose, the transaction went seamlessly. Sarah was always available to answer our questions. She is a lovely person and a positive voice in what can be a stressful experience. After closing, she was very helpful when it came to showing and renting the property. We would highly recommend Sarah as a real estate professional."

Charlie Camp

"Sarah is a fabulous REALTOR^® - I have worked with her to purchase 3 properties, and plan to continue working with her as long as we both live in the area.Sarah is experienced and knowledgeable - Whenever I come to her with a question at any point in the home buying process, she always has good advice to offer and she has always guided me in the right direction.

She is honest - She has discouraged me from certain properties where she feels there's something risky about either the house or the contract. At all times I have complete trust that she is working in my best interest rather than trying to complete a sale. Sarah is friendly and easy to talk to.

She is also an ongoing mentor for me - When I first became a landlord, I had lots of questions for her. Even though I was not always an active client at the time, she would always be quick to provide me with the information I need to solve my problem - Contact info for subcontractors, advice for dealing with tenants, information about refinancing, etc."

Sarah Biggerstaff, REALTOR®, Broker Associate at Compass Real Estate

5.0

Based on 62 reviews

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Guillaume Vincent

17:03 04 Apr 24

Sarah is my partner, we are a blended family. She recently led us to buy our dream home. Here, I am sharing my experience. After having observed her handling deals for other clients, I can guarantee that she offers the same level of care and professionalism throughout.It was my first time purchasing a home. Sarah juggled countless things all happening at once, on a very stringent timeline. We would NOT have made it to closing without Sarah. I knew very little going into the buying process myself as a first-time buyer and I fully entrusted Sarah to lead us on the journey.Sarah was exceptional and invaluable at every single step in the home-buying process. From getting pre-approved to searching for homes. She went out previewing homes for us for weeks while I was busy working. But the real work and harder part came in later after we had identified the home we wanted. Another party wanted the home and we found ourselves in a multiple offer situation with a very difficult For Sale By Owner who had unrealistic expectations about how much his home was worth and the entire sales process. Nevertheless, Sarah managed to get our offer accepted $40,000 off the list price while another offer was on the table.One of the crucial aspects of us getting our “clear to close” was that our offer was contingent on Sarah leasing out her home. This made us both nervous going into the process but Sarah was confident to make this happen. She flawlessly executed a lease on her home within a matter of days of our offer being accepted (as if the process wasn’t already crazy enough that first-week handling inspections and gathering lender documents/creating spreadsheets required by the lender). Sarah took over handling all inspections and negotiations for us as I was leaving town for the weekend and unavailable to be there.After we passed through our option period, Sarah was unintentionally tasked to help me sublease the house I had been renting out. I needed to have as little of a window as possible in new tenants taking over my lease so that I would be out of pocket as little money as possible in making this transition. Sarah was the key player in making all this happen, and she decided to postpone her vacation, while my kids and I were out of town to finalize leasing my house and all necessary follow-ups. Wow! She put me, the children, the deal ahead of her plans to make sure everyone was well cared for. I was amazed by her strength, dedication, follow-through, and make-it-happen attitude - a true leader. Getting my old house rented was an ordeal: We realized the property management company for the house had posted the listing on the MLS but refused to put the listing on Zillow (where Sarah knew most people were searching online) Sarah then took it upon herself to take pictures of the house and post it on Zillow (with the property management company’s permission), where she then proceeded to communicate with and show the house to dozens of potential tenants until it was finally leased. She executed getting a lease signed with just a three-day differential between the day I moved out and the day the new tenants moved in, saving me as much money as she possibly could. Her dedication throughout the entire process without so much as even a second thought or blink of an eye utterly amazed me and gave me respect for her not just as my partner but as the true real estate professional that she is for each of her clients.After this experience, I can genuinely say that Sarah did everything she did because she is an exceptional real estate professional. She cares and does everything from the very best place in her heart. There is only one Sarah Biggerstaff! If you are looking for dedication, kindness, follow-through, experience, knowledge, innovation, tenacity, creativity, integrity, accountability, and professionalism, look no further and contact Sarah now! You won’t regret it.Thank you Sarah for everything you have done to manifest our dream home, and thank you for being a blessing in my life and the life of many.

Amanda Bender

16:26 26 Mar 24

We really appreciated working with Sarah. She is sharp and experienced, and freely shared her knowledge and judgement with us throughout the process of buying our first home. She has keen attention to detail and took her role of representing us very seriously. In the final stages of the offer she caught some key details in the documents that the sellers' agent changed without disclosing. That was super valuable to us, and we really appreciated it!Also we had a lot of questions after the closing about tax, homestead exemption, escrow, etc, and Sarah was always willing to help even though it wasn't directly related to closing. She goes above and beyond in her role. Thank you, Sarah!

Jenn Noinaj

21:10 13 Feb 24

Sarah has to be one of the best realtors in Austin. She knows the home-buying process inside and out and was great at guiding me through it. I seriously had no idea what an option period was before I met her. She was so helpful and made the process an easy one. I knew too many people who had to meet their realtors in person to sign documents (what year are we living in?!). Sarah, on the other hand, did everything digitally and it was so quick and convenient. She is also amazingly responsive via email, text, and phone. With the market in Austin being as hot as it is, it made quite a difference to be able to text her and schedule a showing immediately. Sarah is such a pleasure to work with too. You can tell that she loves what she does and is so passionate about Austin and helping others find the perfect home. I am pretty sure I can go on and on about why Sarah was the best; I definitely recommend anyone who is looking to purchase a home in Austin to work with Sarah.

Caitlin Alexander

15:37 07 Feb 24

Working with Sarah felt like working with an old friend-- she immediately understood what we were looking for, and I always felt like she had our best interests at heart. I was especially grateful at the beginning of our home buying process, when a miscommunication with our bank made us believe we weren't going to be able to qualify for a large enough loan to look in our desired area. We had already resigned ourselves to being renters for a while longer, when Sarah went out of her way to communicate with our lender, investigate the misunderstanding, and get us back on track just as our dream home dropped into our price range. We would have completely missed the opportunity if she hadn't realized what was going on! As first-time homebuyers, Sarah did an incredible job of educating us on the process, while making it as simple and pain-free as possible. I would (and have already) recommended her to anyone looking to buy, especially in the Cherrywood area. I can't begin to thank you enough, Sarah, for all of your hard work and dedication to your clients! You always go above and beyond, and it doesn't go unnoticed.

Josh Wild

22:58 06 Feb 24

Sarah is an amazing realtor. I had about two weeks to find a house, secure financing, make an offer, and go under contract - and not only did we get it done, it ended up being beautiful house at the right price. Sarah is extremely helpful, friendly, knowledgeable, and responsive to any questions. She really made the home buying experience as easy as possible, and I’m very grateful for that

Myan Aljets

02:59 01 Feb 24

Sarah helped my husband and I find our first home and made us feel super at ease with the entire process. Not being super adept in such large investments, she always took the time to answer the smallest questions, leading us to the right places to find answers and making us feel comfortable without any pressure. She helped improve our confidence in the process and lent an ear whenever we needed to simply vent about our nervousness. I would highly recommend Sarah bc not only is she a great realtor, she's become a trusted friend.

Christine Studebaker

16:16 24 Jan 24

Sarah was wonderful to work with. She was always courteous, efficient, and prompt in all that she did. I would highly recommend her to anyone buying or selling a home in Austin.

Lauren Connolly

03:55 02 Jan 24

Sarah helped us buy and sell our first home in Austin, and I couldn’t recommend her more! She is very responsive and cares about her clients. We had some last minute delays in our closing, and Sarah sat and hung out with us the whole time we were waiting at the title company. She’s a delight, and you’d be lucky to have her represent you!

Linda Molfetta

19:44 30 Dec 23

I first met Sarah in July of 2017 when I traveled to Austin to find a home to purchase in just two short days. My home in Connecticut sold extremely fast, and my timeline to find a new home in Austin where I was moving to was suddenly accelerated (and limited). Sarah’s business partner (who I had made an appointment with) was unable to meet with me as she was unexpectedly called out of town, so Sarah agreed to meet with me with very little notice. We met during the 4th of July week, and I immediately knew I was in amazing (THE BEST) hands. Sarah listened very carefully to what was important to me in my new home and spent two full days showing me properties that met my needs. I put an offer on a beautiful home before I boarded a plane back to Connecticut. Every aspect of my interactions and communications with Sarah resulting in the purchase of this home was completely flawless. And I loved every minute I lived there.Fast forward to March 4, 2020, when I contacted Sarah to put my home on the market. There was not a single doubt in my mind that I would partner with Sarah on the sale of my home. So yes, March 4, the week before the world melted due to COVID-19. Despite the absolute chaos the pandemic created, my home sold in less than a week – thanks to Sarah! Sarah’s consummate professionalism was present every day, in every text, call, and every single interaction. She hired the best photographer to take amazing photos of my home, which showcased it very well in the listing. Unfortunately, numerous COVID-19 related issues took place (including the buyer losing his job and having to backout, to him getting his job back and resubmitting the offer, to me confused and nervous about whether this was the right time to move or to put everything on a temporary hold, etc.), making this deal a very fluent and difficult one. Sarah NEVER wavered and creatively came up with multiple options (including buyer purchasing my home and leasing it back to me). She was calm and collected throughout, even though I know I sure was not! She kept the ball rolling and the relationships open and, when I decided I was ready, Sarah essentially put the train back on the track and everything swiftly and easily fell into place. The buyer already had an inspection and was pre-qualified for a mortgage, so when Sarah reached out to their agent to say I was ready to move forward, I had a contract in my inbox in just a few short hours. The deal closed quickly and without a glitch, and Sarah was by my side every step of the way.I’ve bought and sold (and leased and was a landlord) 16 times in my life, and I have never (EVER!) worked with an agent who was as professional, proactive, friendly, reassuring, calm, and knowledgeable as Sarah Biggerstaff.I highly recommend Sarah Biggerstaff to be your agent – whether you’re buying or selling. She was my agent on both sides, and I honestly could not have been happier with both experiences.

April Rose

18:05 29 Dec 23

Sarah is more than a realtor - she is a life transition doula! That's a term I just made up but it feels right because she has helped me and my family through several big life changes that involved buying and selling houses (and even finding homes to lease). Often when you are buying or selling a home it's because you just made a big life change: marriage, kids, new city, divorce... and having someone like Sarah in your corner makes all the difference in the world! She is extremely responsive, advocates for her clients, explains the process every step of the way and makes sure you understand and feel good about your choices. She fights for your best interest with honesty, gentleness, and care! Beyond being extremely skilled and knowledgable, she has a healing compassionate energy. I can't say enough positive things about Sarah. You will be so happy to have her as your real estate advocate (and life transition doula)!

Michael Puckett (Puck)

20:45 22 Dec 23

Sarah Biggerstaff involved herself in the sale of my house from the first moment we met. She constantly looked for selling opportunities despite some thorny blocking issues I presented. She capitalized on a good fit for my situation literally from the ends of the earth (Machu Picchu). She is friendly and professional – a decidedly good combination for her role.

Anna Lydon

19:29 21 Dec 23

I couldn't imagine becoming a first time homeowner with anyone other than Sarah Biggerstaff. From our very first coffee chat to my post-closing requests (seeking a reliable HVAC person, etc) she was able to guide me through the home buying process with knowledge I'm convinced many other realtors do not possess. As a single woman, my experience felt like a joint effort vs. feeling like I was making a big life decision alone. Her promptness in responding was unmatched and her kind yet firm demeanor did wonders for negotiating. She's truly the best of the best!

Jacqie Wilson

17:23 20 Dec 23

Sarah is the most amazing realtor. She helped me purchase my first home and is so patient, she makes sure you understand the process and what you are agreeing to. She cares about her clients and their needs and provides a refreshing level of service that is unmatched. I highly recommend her for first time and repeat home buyers.

Jeff Chamberlain

19:54 15 Dec 23

I first connected with Sarah on the strong recommendation of a family friend. We were in the midst of an extremely difficult process of trying to sell our condo, one that had ended up taking several months longer than we initially planned. Having Sarah take over as our agent was the best decision we could have possibly made. Immediately she showcased her knowledge by identifying problems that could be keeping the unit from selling and making suggestions for how to improve them. She was willing to go the extra mile for us, and showed she really cared about helping us find a buyer by creating an action plan for things she could do to help advertise the unit. I felt more confident than ever having her as our agent, and my confidence was proven correct when she found a buyer faster than we ever expected.Sarah maintained her excellence through our closing date. We were very nervous, having had buyers back out before, but she handled it with grace and ensured we were aware and informed every step of the way. She was attentive and responsive, answering any questions we had quickly and always being available to talk if we needed her. Whenever a decision needed to be made, she made sure to walk us through the pros and cons of each option, as well as offering her expert advice. As a result, the whole procedure felt incredibly smooth. Sarah helped take an aspect of our life that was causing us great stress and anxiety, and in a matter of days turn it into something we could be confident about. I am extremely grateful to her for that.I would recommend Sarah in a heartbeat to anyone seeking an agent. Her skill and focus on not just the property itself, but the people behind it, are exceptional. Sarah stands out as a shining example of how positive professional relationships can be created and maintained.

Marla Schmitz

04:00 13 Dec 23

Sarah was so knowledgeable and a great advocate for us when we bought our house. She really listed to what we wanted and gave us helpful advice when we looking at houses. She had excellent communication, made great recommendations on offers and houses, and negotiated several concessions from our seller. Sarah took so much stress out of the process because she was so thorough, available, and communicative. We felt very supported and have recommended her to family members since. We'll definitely use her as our realtor again in the future!

Lanella Fields

22:09 12 Dec 23

Sarah is an absolute dream Realtor. We honestly could not have asked for a better person to help guide us in our home-buying process. From the moment we contacted her all the way through closing she made us feel like we were her top priority. Even when she was out of town she made herself 100% available via phone and email. She is a prompt communicator, professional, knowledgeable, and never pushy. She is the perfect balance of friendly and assertive. She stood up for us in negotiations and always helped us to feel calm and confident in all of the quick decisions we needed to make. We will continue to recommend her to anyone we know looking to buy a home!

Ilene Blumberg

15:59 07 Dec 23

Sarah is an excellent realtor! We have used her twice now, first to purchase our first home, and the second time almost a year ago to sell that house and purchase our second home. Both times she has been an absolute pleasure to work with. She has great knowledge and judgment about the industry, has helpful connections to contractors, and is never pushy and always respects our needs and asks. Sarah is genuine, real, and direct and honest. She is also able to negotiate prices well. We would use her again and highly recommend her.